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Contact Us

If there is anything that we can improve on - our service, our website - anything, just send your message to us. We’ll be glad to improve our efforts to serve you better, because a happy customer makes us happy too.


Report a possible side effect

At Kotra Pharma we take the safety of our patients very seriously. If you noticed or if you think you may have a health problem related to a Kotra Pharma medicine or any other Kotra Pharma health supplement product, you can contact us at any time and report it to us by filling out the form below.

To help us process your information quickly and effectively, please report as much relevant information as possible. At a minimum you will need to provide the following:

1.  The initials / identifiers of the person who experienced the possible side effect, gender, date of birth, ethnicity.
2.  The name of the Kotra Pharma product.
3.  A description of the possible side effect, such as the signs and symptoms experienced, date the possible side effect started and the outcome of the possible side effect (fully recovered / recovering / not recovered / fatal).
4.  The contact information of the person reporting the issue.

* All fields are compulsory


Customer Support Line

1-800-18-8811
(Valid for Malaysia only)


Headquarters


Sales & Marketing Office

Contact Us

If there is anything that we can improve on - our service, our website - anything, just send your message to us. We’ll be glad to improve our efforts to serve you better, because a happy customer makes us happy too.


Report a possible side effect

At Kotra Pharma we take the safety of our patients very seriously. If you noticed or if you think you may have a health problem related to a Kotra Pharma medicine or any other Kotra Pharma health supplement product, you can contact us at any time and report it to us by filling out the form below.

To help us process your information quickly and effectively, please report as much relevant information as possible. At a minimum you will need to provide the following:

1.  The initials / identifiers of the person who experienced the possible side effect, gender, date of birth, ethnicity.
2.  The name of the Kotra Pharma product.
3.  A description of the possible side effect, such as the signs and symptoms experienced, date the possible side effect started and the outcome of the possible side effect (fully recovered / recovering / not recovered / fatal).
4.  The contact information of the person reporting the issue.

* All fields are compulsory


Customer Support Line

1-800-18-8811
(Valid for Malaysia only)


Headquarters

Kotra Pharma (M) Sdn Bhd [198201010358 (90082-V)]
1, 2 & 3, Jalan TTC 12, Cheng Industrial Estate, 75250 Melaka.
Tel: +606-3362222
Fax: +606-3366122
View location map
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Sales & Marketing Office

Kotra Pharma (M) Sdn Bhd [198201010358 (90082-V)]
Vertical Business Suite, Unit 35-01, Level 35, Tower A, Avenue 3, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur.
Tel: +603-2772 3333
Fax: +603-2772 3389 (Sales) +603-2772 3388 (Marketing)
View google map